Data Protection

77jili Privacy Policy — Your Data Is Safe with Us

Protecting your personal information is our top priority. This Privacy Policy explains in detail how 77jili collects, uses, and safeguards your data.

Last Updated: January 2026
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GDPR Compliant

By using the 77jili website or app, you consent to this Privacy Policy. We never sell or transfer your information to unauthorized third parties.

1 Introduction

77jili is a trusted online gaming platform that places the highest value on user privacy. This Privacy Policy explains what information 77jili collects, how it is used, who it may be shared with, and the steps we take to keep your data safe.

The trust of hundreds of thousands of users in Bangladesh is our greatest asset. That's why 77jili maintains full transparency about its privacy practices. We follow international data protection standards and keep your information secure at all times.

This Privacy Policy applies to the 77jili website, mobile app, and all digital services. We will notify you in a timely manner of any changes.

2 What Information We Collect

77jili collects user information through various methods. Below is a detailed explanation of what data is collected and why:

IP address, device information, browser
Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Mobile number, email Account Security
Financial Information Payment methods, transaction history Payment Processing
Technical Information Security & Fraud Prevention
Behavioral Data Gaming history, preferences, session duration Service Improvement

We only collect information that is necessary to deliver our services. We never ask for data we do not need. Information provided at registration is stored directly on our secure servers.

77jili will never ask for your password, OTP, or full payment details over a phone call or email. If you receive such a request, treat it as fraud.

3 How Your Information Is Used

77jili uses the information we collect for the following purposes only. We never use your data beyond what is outlined here:

  • Account Management: To create your profile, complete verification, and ensure secure login.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your issues and answer your questions.
  • Fraud Prevention: To prevent unauthorized access and money laundering.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Legal Obligations: To provide required information to regulatory authorities.
  • Service Improvement: To improve platform performance and enhance the user experience.

77jili may use your information to notify you of relevant promotions and bonus offers. You can opt out of marketing communications at any time — simply contact our support team.

4 Data Retention & Deletion

77jili retains your information for as long as your account remains active or as required to meet legal obligations. Certain data may be kept for a defined period even after account closure.

  • Transaction data: minimum 5 years (as required by law).
  • KYC documents: retained for up to 3 years after account closure.
  • Support conversations: up to 2 years.
  • Marketing data: until consent is withdrawn.

Once the retention period expires, your data is securely deleted or anonymized. To request deletion of your data, please contact our support team.

5 Sharing Data with Third Parties

77jili never sells your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services:

  • Payment Processors: Mobile banking and payment gateway partners for processing deposits and withdrawals.
  • KYC Verification Partner: Authorized verification services used to confirm your identity.
  • Technology Partners: Servers and cloud services that support the operation of the platform.
  • Law Enforcement: In response to a valid legal order or official investigation.

All third-party partners are contractually bound to uphold our privacy standards. They may only use your data for the specific purpose it was shared, and nothing else.

77jili never sells or shares your information with advertisers or data brokers.

6 Cookie Policy

The 77jili website and app use cookies and similar technologies. Cookies help improve your browsing experience and keep the platform functioning properly.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference and other settings.
  • Analytics Cookies: To review platform usage and improve our services.
  • Security Cookies: To detect and prevent fraud.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

7 Your Rights

Every 77jili user has the following rights regarding their personal information. Contact our support team to exercise any of these rights:

Right to Access

You can request to know and view what personal information we hold about you.

Right to Correct Your Data

You can request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You may request an export of your data in a portable, easy-to-use format.

Right to Opt Out of Marketing

You can opt out of receiving promotional messages at any time.

8 Child Protection

77jili strictly does not collect or process information from anyone under the age of 18. Age is verified at registration, and any account suspected of belonging to a minor is reviewed immediately.

If you become aware that a minor has created a 77jili account, please notify our support team immediately. We will close the account and delete all associated data.

A note for parents: please keep children and teenagers away from online gaming. Consider using parental control software.

9 Security Measures

77jili protects your data using industry-leading technology. Our security framework is multi-layered and continuously updated:

  • 256-bit SSL Encryption: All data transfers take place over encrypted channels.
  • Two-Factor Authentication (2FA): An added layer of protection for your account.
  • Firewall & DDoS Protection: Server-level protection against cyberattacks.
  • Regular Security Audits: Regular penetration testing conducted by third-party specialists.
  • Encrypted Database: Stored data is kept in encrypted format.
  • Suspicious Activity Monitoring: 24/7 account monitoring system.

That said, no system is completely impenetrable. If you believe your account has been compromised, change your password immediately and notify our support team.

10 Policy Updates

77jili may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered mobile number or email and post a clear notice on the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend revisiting this page from time to time.

11 Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch. The 77jili support team is available in Bengali 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • Response Time: Typically within 24 hours.

Your privacy is our priority. Feel free to reach out to us with any concerns.

Why You Can Trust 77jili

The Core Pillars of Our Privacy and Security Commitment

Bank-Grade Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — the same standard used by banks.

Your Data Is Never Sold

Under no circumstances does 77jili sell your personal information to advertisers or data brokers.

Regular Security Audits

Third-party security experts regularly audit 77jili's systems to identify and address any vulnerabilities.

Two-Factor Authentication (2FA)

Two-factor authentication on login and key transactions prevents unauthorized access to your account.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services — nothing more.

24/7 Support

Our Bengali-speaking support team is always available for any privacy-related questions or concerns.

Safe Gaming Experience

Your Data Is Secure — Join Now 77jiliGet Started with -

Join hundreds of thousands of trusted players across Bangladesh. 77jili is committed to protecting your privacy every step of the way.

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Data Is Never Sold
18+ Only
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